Mastering (the art of) Business English

Luke Ponsford
1. Small talk - Introducing yourself 3:52 2. Conversations: reacting & continuing 2:40 3. Conversations - thinking time, linking, changing the topic 4:19 4. Catching up with colleagues and acquaintances 2:21 5. Building rapport 3:16 6. Ending a conversation 2:58 8. Acknowledging and hedging 2:31 9. Being persuasive I 3:55 10. Being persuasive II 2:58 11. Checking understanding, paraphrasing, getting your point across I 4:00 12. Checking understanding, paraphrasing, getting your point across II 3:53 13. Managing conflict 5:14 14. Negotiating I 4:06 15. Negotiating II 5:08 16. Expressing dissatisfaction 2:41 17. Raising difficult points 3:09 18. Dealing with difficult questions 3:57 19. Saying no 1:44 20. Avoiding saying no 2:35 21. Test końcowy
Lekcja 1
Materiały dodatkowe do pobrania
Lekcja 7

Przy tej lekcji materiały dodatkowe nie są dostępne

Pobierz dokumenty